Frequently Asked Questions

Printable Digital Downloads

- What 3D printer do you recommend?

We recommend that anyone planning to print our miniatures use the FormLabs Form2 or Form3 printers.  We have tested the Form2 printer for prototyping and will leverage the Form3 for all our product printing going forward.  We recommend the standard grey resin based on price and performance. 

- Can I print miniatures at any scale?

While it is possible to print our miniatures at larger or smaller scales, the final quality of any print will depend on the capabilities of the 3D printer being used.  Work with a professional or be knowledgeable about your printer’s capabilities before you modify scale settings.

- Can I make modifications to 3D sculpts?

Yes, you are welcome to create something new.  Share your creations with us by tagging us on social media!

- Can I sell IK miniatures that I print / manufacture?

Yes, anyone can manufacture miniatures that we release as digital downloads.  We feel that this is only appropriate given the state of additive manufacturing and our desire for our miniatures to exist on every continent around the globe.

 

IK Miniatures Boxed Sets

- When will my Preorder of physical boxed set(s) ship?

Physical Boxed Sets are projected to ship late summer or early fall 2019.

- What are IK miniatures made of and how / where are they made?

IK miniature physical boxes sets include 3D printed parts that are manufactured at our facility in NM, USA.  We use FormLabs printers in a print farm format to create our products in a “demand-based manufacturing” methodology.

- Are IK miniatures fragile?

IK miniatures are made from 3D printing resin which is similar to materials that are commonly used in other miniature manufacturing.  While they are somewhat fragile, we believe they are sturdy enough for tabletop wargames.  Having said that, please refer to our below recommendation for transporting miniatures

- What recommendations are there for painting IK miniatures?

we recommend starting with a base coat and successive layer painting using an airbrush.  We then recommend paint brush for small details.

- What recommendations are there for transporting IK miniatures?

we recommend sturdy light weight plastic cases with foam inserts to ensure miniatures don’t shift during travel.  We recommend cases with wheels so that it’s easier to carry through airports and anywhere else where you have to walk / wait for a while.

- What wargames rule sets are IK miniatures compatible with?

IK miniatures are game-agnostic and can be used with a variety of gaming systems.

- What is the release schedule for new IK miniatures?

New products are expected to be released on a quarterly basis.  Miniature development takes time and we are focused on bringing unique, high-quality miniatures to market.

 

Prototyping Services

- How much does it typically cost to prototype a single miniature?

Pricing varies but we recommend a baseline budget of $1500 to get started.  Changes during development can incur additional costs.

- How long does it take to go from idea to finished prototype?

it can take several weeks to develop a prototype miniature.  We recommend allocating 6 weeks to your planned schedule at a minimum.

- How does IK ensure final prototypes meet expectations?

we have multiple feedback points throughout the prototyping process to ensure we are creating a miniature that meets your requirements.  This allows us to course correct, if necessary, as early on in the process as possible.

- Will IK publish my miniature for sale in their product catalog?

while we don’t currently offer this, it may be something we entertain in the future.  If you’ve worked with us to develop a prototype, we’ll keep you in mind!

 

Orders and Shipping

- When will my Preorder of physical boxed set(s) ship?

Physical Boxed Sets are projected to ship late summer or early fall 2019.

- How long Will it take for my order to ship?

Orders usually ship with 1-2 business days.  It may take longer if an item is in high demand and our inventory needs to be replenished.

- What method / carrier will be used to ship my order?

Most often shipments will be sent using USPS. Some larger orders may be sent via FedEx or UPS.  International orders may be shipped via third party carriers.

- Where can I find tracking information?

tracking information will be sent to the email associated with an order, after an item has been shipped.  If you believe you have not received tracking information in a timely fashion, don’t hesitate to reach out to us using our contact form.

- What should I do if there are problems with my order?

If you believe There is an issue with your order (missing parts or otherwise), don’t hesitate to reach out to us using our contact form.

 

Other Questions

- Why did the original Kickstarter project for IK fail?

we believe that the main reason it failed is due to the changing taste and preferences of the Kickstarter audience.  Much of the feedback that we received equated to a lack of finished product.  When Kickstarter was created, it’s focus was to help creators finish projects using crowd sourced funds.  It now seems that people expect fully finished products when backing Kickstarter projects.  It’s also possible that our Kickstarter campaign was not good enough to be funded.  We respect any opinion our fans and customers have on this matter.

- Why was the Patreon for IK shut down?

Patreon goals were not met in the time frame that we wanted.  We needed to pivot to bring IK miniatures to market.